Shipping policy
Overview
At Lambdauto, we work hard to process and ship your order as quickly as possible.
The shipping time shown on our website is an estimated delivery time based on shipping location, package size, product availability, and carrier transit time.
Please note that shipping times are estimates only and are not guaranteed delivery dates.
1. Shipping Areas
We currently ship within the United States only.
Our standard shipping service is available to the 48 continental U.S. states.
At this time, we do not ship to:
Alaska
Hawaii
APO/FPO addresses
U.S. Protectorates
P.O. Boxes
International addresses
Orders from unsupported shipping areas may not be accepted or may be canceled.
2. Free Shipping
Free shipping is available only within the 48 continental U.S. states.
Free shipping does not apply to Alaska, Hawaii, APO/FPO addresses, U.S. Protectorates, or international locations.
If an address is outside our supported shipping area, the order may not be eligible for checkout or shipment.
3. Shipping Carriers
We mainly ship orders through the following carriers:
FedEx
UPS
USPS
Large items, such as front grilles and oversized automotive parts, are usually shipped by FedEx or UPS.
Small parts, accessories, or replacement items may be shipped by USPS or another suitable carrier.
The final carrier may vary depending on package size, destination, warehouse availability, and carrier service conditions.
4. Shipping Warehouse
Most U.S. orders are shipped from our Los Angeles warehouse.
In some cases, depending on product availability, replacement parts, special orders, or inventory arrangements, your order may be shipped from another warehouse or fulfillment location.
5. Order Processing Time
Most orders are processed within:
0–3 business days
Business days do not include weekends or public holidays.
Order processing time begins after your order is confirmed and payment has been successfully completed.
During peak seasons, holidays, promotions, or carrier delays, processing time may be slightly longer.
6. Estimated Transit Time
Estimated transit time is usually:
3–5 business days
This estimate applies after the order has been shipped and picked up by the carrier.
Actual delivery time may vary depending on:
Shipping address
Carrier transit speed
Weather conditions
Holiday volume
Package size
Carrier delays
Unexpected logistics issues
7. Estimated Total Delivery Time
In most cases, the estimated total delivery time is:
3–8 business days
This includes order processing time and carrier transit time.
Example:
Processing time: 0–3 business days
Transit time: 3–5 business days
Total estimated delivery time: 3–8 business days
8. Taxes
Product prices shown on our website include applicable state taxes where required.
Customers usually do not need to pay additional taxes at checkout unless otherwise shown during the checkout process.
9. Tracking Information
Once your order has been shipped, we will send tracking information to the email address used when placing the order.
If you created an account using the same email address, you may also be able to view tracking information by logging into your account.
You can track your package through the official website of the shipping carrier using the tracking number provided.
Common carrier tracking websites include:
UPS
FedEx
USPS
If you did not provide a valid email address or have not received tracking information, please contact us at:
Please include your order number when contacting us.
10. Shipping Address Accuracy
Please make sure your shipping address is complete and accurate before placing your order.
Lambdauto is not responsible for delivery failure, lost packages, or additional shipping costs caused by an incorrect or incomplete shipping address provided by the customer.
If you notice that your shipping address is incorrect, please contact us as soon as possible.
If the order has not yet shipped, we will try our best to update the address.
If the order has already shipped, we may not be able to change the shipping address.
11. Order Never Arrived
If your order has not arrived, please first check the following:
Confirm that the shipping address on your order is correct
Check your tracking number on the carrier’s official website
Check whether the carrier marked the package as delivered
Check around your mailbox, garage, front door, side door, or delivery area
Ask household members, neighbors, or building management if they received the package
If the shipping address was entered incorrectly by the customer, we can help arrange a replacement shipment to the correct address, but the customer may be responsible for the additional cost.
If the shipping address was correct and the package still has not arrived, please contact us at:
Please include your order number and tracking number so our team can help review the issue.
12. Delayed Shipments
Although we try our best to ship orders on time, delays may happen due to circumstances outside our control, including:
Carrier delays
Weather conditions
Holiday shipping volume
Warehouse processing delays
Address verification issues
Product availability
Unexpected logistics disruptions
If your shipment is delayed, we recommend checking the carrier tracking page first.
You may also contact our support team for help.
13. Damaged Packages During Shipping
Please inspect your package as soon as it arrives.
If the item or package arrives damaged, please contact us immediately at:
To help us review the issue faster, please provide clear photos of:
The outer box
The shipping label
The SKU label or product label
The damaged area
The front and back of the product
All accessories included in the package
Please keep the original packaging until the issue is resolved.
14. Contact Information
If you have any questions about shipping, tracking, delivery time, or your order status, please contact our support team:
Email: support@lambdauto.com
Please include your order number when contacting us so we can help you faster.
Thank you for choosing Lambdauto.